Director of Sales

HandsOn Connect Cloud Solutions

Katie Sadler is the Director of Sales for Collaboratory, helping institutions identify the right solution for their needs and navigate the purchasing process. She also works with our volunteering focused software platforms, HandsOn Connect and NobleHour

Before coming to Collaboratory, Katie worked in software and outdoor apparel in Portland, Oregon. She also consults with small companies, providing clarity and strategic direction as they move into a new stage of growth. Katie worked in study abroad at DIS in Copenhagen before moving to Portland. 

Katie received her Master of Science in Business and Economics from Copenhagen Business school, with a specialization in International Marketing and Management. She earned a Bachelor of Science from Cal Poly, San Luis Obispo in Business Administration with a concentration in International Business Administration. 


Customer Success Manager

HandsOn Connect Cloud Solutions

Doctoral Candidate in Higher Education

Indiana University Bloomington

Lauren Wendling serves as the Collaboratory Customer Success Manager at HandsOn Connect, working to ensure that all customers successfully implement and utilize Collaboratory software to tell their institutional story of community engagement.

Prior to joining Collaboratory, Lauren worked as a Graduate Assistant within the Indiana University-Purdue University Indianapolis (IUPUI) Office of Community Engagement where she built capacity for and implemented Collaboratory software to gather information from across campus and the community to inform assessment, institutional decision-making, and to tell the story of IUPUI’s collective impact.  She also conducted institutional research and disseminated findings to be used as supporting evidence for IUPUI’s commitment to deepening community engagement and build IUPUI’s reputation for community engagement both nationally and internationally. 

Lauren earned her Master of Education, Teaching, and Leadership from Butler University and earned her Bachelor of Arts in Religious Studies and Philosophy from DePauw University.  Lauren is currently pursuing her Ph.D. in Higher Education and Student Affairs from Indiana University Bloomington.

Black and white photo of Kristin Medlin


Director of Research

HandsOn Connect Cloud Solutions

Scholar, Institute for Community and Economic Engagement

University of North Carolina at Greensboro

Kristin Medlin is the Director of Research at HandsOn Connect Cloud Solutions, where she oversees research efforts to support, promote, and enhance the field of study related to community engagement and socially effective impact across all sectors. She is a co-designer of Collaboratory (with Janke and Holland) and previously served as the ICEE Communications & Partnerships Manager. Kristin’s scholarly work explores technology-assisted engagement, cross-sector partnerships, and tracking and assessment of community engagement. Kristin holds masters degrees from UNCG in Public Affairs and Educational Research, Measurement, and Evaluation. 

The Originators

Collaboratory originated from within the Institute for Community and Economic Engagement (ICEE) at UNC Greensboro (UNCG). It was designed, initially, to serve UNCG’s need to track, report and build awareness of hundreds of community engagement and public service activities and relationships for planning, reporting, and recognition purposes. Co-creators of Collaboratory are Emily Janke, Ph.D., Director of ICEE, Kristin Medlin, MPA, Director of Research at HandsOn Connect Cloud Solutions, and ICEE senior scholar Barbara Holland, Ph.D.

University of North Carolina Greensboro Institute for Community and Economic Engagement


Director, Institute for Community & Economic Engagement

University of North Carolina Greensboro

Collaboratory Consultant

Emily M. Janke is the founding director of the Institute for Community and Economic Engagement (ICEE) and an associate professor in the Peace and Conflict Studies department at UNC Greensboro. Dr. Janke has held key leadership roles to support the fair treatment of community engaged scholarship in promotion and tenure policy and practices, track and monitor community engagement and public service, develop a university-wide website and Referral Desk to advance communication and potential for collaboration, and support department-level community engagement partnerships. Janke served as chair of the Community Engagement Metrics Task Force for the University of North Carolina General Administration. Her teaching and scholarship explore multiple aspects of community and economic engagement, including community-university relationships and partnerships, institutional culture and change strategies, and the role of reciprocity, communication and tension in collaborative relationships for public good. Janke is a member of the National Advisory Panel for the 2015 Elective Community Engagement Classification process. She is a visiting fellow with the New England Resource Center for Higher Education (NERCHE) where she is a member of The Next Generation Engagement Project, a collaboration between NERCHE, the American Association of State Colleges and Universities (AASCU), and Imagining America. She received the Early Career Researcher Award (2012) and the Dissertation Award (2008) given by the International Association for Research on Service-Learning and Community Engagement. She received the John Saltmarsh Award for Emerging Civic Engagement Leaders (2012) given by the American Democracy Project of AASCU, and the Sustainer Award (2014) given by North Carolina Campus Compact.


Senior Scholar, Institute for Community & Economic Engagement

University of North Carolina Greensboro

Collaboratory Consultant

Barbara A. Holland is recognized internationally for her scholarship and expertise on organizational change in higher education with a focus on institutionalization of community engagement. As an academic leader, she held senior administrative positions at Portland State University, Northern Kentucky University, University of Western Sydney and University of Sydney. In government-related roles, she was Director of the Learn and Serve America National Service-Learning Clearinghouse for seven years and Visiting Director of the U.S. Department of Housing and Urban Development’s Office of University Partnerships for two years during the Clinton and Bush administrations. As a researcher and consultant, she has been an on-campus adviser to more than 100 higher education institutions in the USA and internationally regarding community engagement institutionalization and leadership of change, and she has authored many publications of note, including the creation of the Holland Matrix for Institutionalization.

As a scholar and leader, Barbara was a founding board member and 2011-12 Chair of the International Association for Research on Service-Learning and Community Engagement (IARSLCE), and also was a founding member of the National Review Board for the Scholarship of Education, the National Advisory Panel for the Carnegie Elective Classification for Community Engagement, and the Australian Universities Community Engagement Alliance (now called Engagement Australia) which in 2008 named her one of their first two Honorary Fellows. In 2006, she received the IARSLCE Award for Research Achievement. She is Executive Editor of Metropolitan Universities journal and serves in editorial roles for five other refereed journals. Barbara had been a lead faculty member for the Engagement Academy for University Leaders, sponsored by four major higher education associations, since it began in 2008.

Her current research and practice interests include the design of national and international frameworks for professional development of academic leaders, analysis of the strategic importance of community engagement to teaching, learning and research quality, and the development of comprehensive data systems for monitoring and measuring engagement’s impacts and outcomes. Barbara’s Bachelor and Master’s degrees are in Journalism from the University of Missouri and her Ph.D. is in higher education policy from University of Maryland. She resides in Portland, Oregon.