Kristin Norris, Ph.D. is the Director of Assessment for the Office of Community Engagement at IUPUI. Kristin works with stakeholders (internal and external) to track community-engaged activities to conduct assessment, evaluation, and research that transforms higher education and demonstrates how IUPUI’s community engaged activities (e.g., programs, pedagogies, research, initiatives) support the institutional mission, demonstrate progress toward the strategic plan, and inform decision making. Kristin is passionate about student civic outcomes and the public purpose of higher education in addressing community issues.
Jessica Mann, Ph.D. is the Director of the Center for Community-Engaged Teaching and Research at Duquesne University. She has extensive experience with developing, implementing, and evaluating service-learning and community engagement programming in both the academic and co-curricular realms. Jess’s career and research has focused on exploring the ways in which institution’s programs, policies, and procedures respond to their larger civic and social responsibilities. She has, therefore, spent her time in higher education developing and enacting strategic plans, assessing and evaluating institutional programs and initiatives, and creating and implementing programming that enhances the educational experience of students and supplements the research of faculty and staff while simultaneously serving the local community.