Operationalizing Reciprocity in Community Engagement and Public Service Activities


Collaboratory is pleased to host the peer-reviewed workshop first presented by Dr. Emily Janke, Dr. Kristin Norris, Kristin Medlin, and Dr. Terri Shelton at conferences during fall 2019. Watch to review what was shared at those conferences, consider how their thinking has been influenced by feedback from conference participants, and learn more about how to deepen your work with the community.

Previously Recorded: Thursday, January 16, 2020

Reciprocity and mutual benefit are two conceptually and operationally distinct aspects of community-engaged partnerships. This webinar will help practitioners operationalize reciprocity as a process-oriented concept through the role community partners play in engagement and service activities. Participants worked together to articulate the “level” of reciprocity present across different roles, and discussed the pragmatic pros and cons of this framing.

Participants will leave with a sense of difference between mutual benefit and reciprocity and why this difference matters. A better understanding of foundational, but often conflated, aspects of partnerships is essential to understanding how to encourage and support engagement.

Meet Your Presenters:

Emily Janke, Ph.D. is a co-designer of Collaboratory, the founding director of the Institute for Community and Economic Engagement (ICEE) and an associate professor in the Peace and Conflict Studies department at UNC Greensboro.  Dr. Janke has held key leadership roles to support the fair treatment of engaged scholarship in promotion and tenure practices, track and monitor community engagement and public service, and support department-level community engagement partnerships.

Kristin Norris, Ph.D. is the Director of Assessment for the Office of Community Engagement at IUPUI.  Kristin works with stakeholders (internal and external) to track community engaged activities in order to conduct assessment, evaluation, and research that transforms higher education and demonstrates how IUPUI’s community engaged activities (e.g., programs, pedagogies, research, initiatives) support the institutional mission, demonstrate progress toward the strategic plan, and and inform decision making.

Director of Research Kristing Medlin

Kristin Medlin, MPA, MS, is the Director of Research at Collaboratory where she oversees emerging research efforts to support, promote, and enhance the field of study related to community engagement.  She is a co-designer of Collaboratory and previously served as the Communications & Partnerships Manager in UNC Greensboro’s Institute for Community and Economic Engagement.  

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